{"id":124,"date":"2023-09-29T19:52:55","date_gmt":"2023-09-29T19:52:55","guid":{"rendered":"https:\/\/eyesecure.co.uk\/?page_id=124"},"modified":"2024-03-14T21:02:53","modified_gmt":"2024-03-14T21:02:53","slug":"faqs","status":"publish","type":"page","link":"https:\/\/eyesecure.co.uk\/index.php\/faqs\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"\n[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.16&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_type=&#8221;circular&#8221; background_color_gradient_direction_radial=&#8221;top right&#8221; background_color_gradient_stops=&#8221;#00ffd8 0%|#0029e2 100%&#8221; background_color_gradient_start=&#8221;#00ffd8&#8243; background_color_gradient_end=&#8221;#0029e2&#8243; background_image=&#8221;https:\/\/eyesecure.co.uk\/wp-content\/uploads\/2023\/09\/cyber-security-17.png&#8221; parallax=&#8221;on&#8221; custom_padding=&#8221;10vw||&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.22.2&#8243; z_index=&#8221;500&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;Overpass|900|||||||&#8221; header_font_size=&#8221;84px&#8221; background_layout=&#8221;dark&#8221; header_text_align_tablet=&#8221;center&#8221; header_text_align_phone=&#8221;center&#8221; header_text_align_last_edited=&#8221;on|desktop&#8221; header_font_size_tablet=&#8221;54px&#8221; header_font_size_phone=&#8221;32px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_text_shadow_style=&#8221;preset2&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<h1>FAQ&#8217;s<\/h1>[\/et_pb_text][et_pb_toggle title=&#8221;What is a DVR?&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h2&#8243; title_font=&#8221;|600|||||||&#8221; title_font_size=&#8221;35px&#8221; body_font=&#8221;|600|||||||&#8221; body_text_align=&#8221;left&#8221; body_font_size=&#8221;20px&#8221; body_letter_spacing=&#8221;2px&#8221; body_line_height=&#8221;1.8em&#8221; text_orientation=&#8221;left&#8221; custom_padding=&#8221;3%|3%|3%|3%|false|false&#8221; hover_enabled=&#8221;0&#8243; title_text_align_tablet=&#8221;center&#8221; title_text_align_phone=&#8221;center&#8221; title_text_align_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;35px&#8221; title_font_size_phone=&#8221;25px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_color=&#8221;#000000&#8243; sticky_enabled=&#8221;0&#8243;]<blockquote cite=\"https:\/\/www.techopedia.com\/definition\/4702\/digital-video-recorder-dvr\">\n<p>A digital video recorder (DVR) is a consumer electronics device designed for recording video in a digital format within a mass storage device such as USB flash drive, hard disk drive or any other storage device. Compared to other video recording alternatives, a digital video recorder has many advantages such as being tapeless, faster data retrieval and higher image quality. It is mostly used in home entertainment and in surveillance\/security systems.<\/p>\n<footer>\u2014<a href=\"https:\/\/www.techopedia.com\/definition\/4702\/digital-video-recorder-dvr\" title=\"Visit to Techopedia to find out more about DVR's\" target=\"_blank\" rel=\"noopener\">Techopedia<\/a>, <cite>Digital Video Recorder<br \/><\/cite><\/footer>\n<\/blockquote>[\/et_pb_toggle][et_pb_toggle title=&#8221;What is a NVR?&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h2&#8243; title_font=&#8221;|600|||||||&#8221; title_font_size=&#8221;35px&#8221; body_font=&#8221;|600|||||||&#8221; body_text_align=&#8221;left&#8221; body_font_size=&#8221;20px&#8221; body_letter_spacing=&#8221;2px&#8221; body_line_height=&#8221;1.8em&#8221; text_orientation=&#8221;left&#8221; custom_padding=&#8221;3%|3%|3%|3%|false|false&#8221; title_font_size_tablet=&#8221;35px&#8221; title_font_size_phone=&#8221;25px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_color=&#8221;#000000&#8243;]<blockquote cite=\"https:\/\/www.techopedia.com\/definition\/4718\/network-video-recorder-nvr#:~:text=A%20network%20video%20recorder%20is,Internet%20Protocol%20video%20surveillance%20systems.\">\n<p>A network video recorder is considered a complete Internet Protocol camera recording system and is mostly used in Internet Protocol video surveillance systems. A network video recorder does not use any dedicated hardware for video capture but makes use of special software on a dedicated device. It can record as well as access recorded images and live views. Viewed as the successor to the digital video recorder, the network video recorder can be managed remotely over the Internet or LAN, providing great flexibility to users.<\/p>\n<footer>\u2014<a href=\"https:\/\/www.techopedia.com\/definition\/4718\/network-video-recorder-nvr#:~:text=A%20network%20video%20recorder%20is,Internet%20Protocol%20video%20surveillance%20systems.\" title=\"Visit to Techopedia to find out more about NVR's\" target=\"_blank\" rel=\"noopener\">Techopedia<\/a>, <cite>Network Video Recorder<br \/><\/cite><\/footer>\n<\/blockquote>[\/et_pb_toggle][et_pb_toggle title=&#8221;What is an IP Camera?&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h2&#8243; title_font=&#8221;|600|||||||&#8221; title_font_size=&#8221;35px&#8221; body_font=&#8221;|600|||||||&#8221; body_text_align=&#8221;left&#8221; body_font_size=&#8221;20px&#8221; body_letter_spacing=&#8221;2px&#8221; body_line_height=&#8221;1.8em&#8221; text_orientation=&#8221;left&#8221; custom_padding=&#8221;3%|3%|3%|3%|false|false&#8221; title_font_size_tablet=&#8221;35px&#8221; title_font_size_phone=&#8221;25px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_color=&#8221;#000000&#8243;]<blockquote cite=\"https:\/\/www.techopedia.com\/definition\/16305\/ip-camera\">\n<p>An IP camera is a video camera that is networked over a Fast Ethernet connection. [Although, these days, IP cameras are also connected via Wi-Fi] The IP camera sends its signals to the main server or computer screen via an Internet or network link. It is mostly used in IP surveillance, closed-circuit television (CCTV) and digital videography. IP cameras are widely replacing analog cameras due to their digital zoom and remote surveillance options over the Internet.<\/p>\n<footer>\u2014<a href=\"https:\/\/www.techopedia.com\/definition\/16305\/ip-camera\" title=\"Visit to Techopedia to find out more about NVR's\" target=\"_blank\" rel=\"noopener\">Techopedia<\/a>, <cite>What Does IP Camera Mean?<br \/><\/cite><\/footer>\n<\/blockquote>[\/et_pb_toggle][et_pb_toggle title=&#8221;How much does a Surveillance System Cost?&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h2&#8243; title_font=&#8221;|600|||||||&#8221; title_font_size=&#8221;35px&#8221; body_font=&#8221;|600|||||||&#8221; body_text_align=&#8221;left&#8221; body_font_size=&#8221;20px&#8221; body_letter_spacing=&#8221;2px&#8221; body_line_height=&#8221;1.8em&#8221; text_orientation=&#8221;left&#8221; custom_padding=&#8221;3%|3%|3%|3%|false|false&#8221; title_font_size_tablet=&#8221;35px&#8221; title_font_size_phone=&#8221;25px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_color=&#8221;#000000&#8243;]<p>Our most affordable, effective, deterrent is a single pan, tilt, and zoom camera which automatically tracks movement, giving the impression that there is an operator behind the camera monitoring the intruder, starting at \u00a3299, including installation.<\/p>\n<p>There are numerous options available, so please do not hesitate to contacts us so we can conduct a full assessment of your requirements, and provide a tailored solution for your needs.<\/p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What determines how long my cameras record for?&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#000000&#8243; title_level=&#8221;h2&#8243; title_font=&#8221;|600|||||||&#8221; title_font_size=&#8221;35px&#8221; body_font=&#8221;|600|||||||&#8221; body_text_align=&#8221;left&#8221; body_font_size=&#8221;20px&#8221; body_letter_spacing=&#8221;2px&#8221; body_line_height=&#8221;1.8em&#8221; text_orientation=&#8221;left&#8221; custom_padding=&#8221;3%|3%|3%|3%|false|false&#8221; title_font_size_tablet=&#8221;35px&#8221; title_font_size_phone=&#8221;25px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_color=&#8221;#000000&#8243;]<p>Standalone IP cameras store footage on an SD (Secure Digital) memory card, or in rare instances, other types of flash memory.<\/p>\n<p>DVR&#8217;s and NVR&#8217;s store footage on hard disk drives, usually specifically designed for continuous recording.<\/p>\n<p>In both instances, the quality of the video recorded determines how much can be stored for a specific amount of time, bearing in mind that when space for new footage runs out, most systems will start recording over old footage.<\/p>\n<p>High quality footage will use much more disk space than low quality footage, so these things need to be considered at the time of purchase, i.e., is it important to have high quality footage, and how long do you need to keep the footage for?<\/p>\n<p>We can calculate the amount of storage you need based on the quality of video you need, and the length of time you need to keep the footage for.<\/p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.22.2&#8243; z_index=&#8221;0&#8243; width=&#8221;100%&#8221; max_width=&#8221;none&#8221; custom_margin=&#8221;3vw||3vw||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/eyesecure.co.uk\/wp-content\/uploads\/2023\/09\/cyber-security-01.png&#8221; show_bottom_space=&#8221;off&#8221; force_fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;-46vw||-2px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.22.2&#8243; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; bottom_divider_color=&#8221;#f1fafe&#8221; bottom_divider_height=&#8221;40vw&#8221; bottom_divider_flip=&#8221;horizontal&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_module=&#8221;169&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_heading title=&#8221;Stay Secure with Eye Secure!&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; title_level=&#8221;h2&#8243; title_font=&#8221;|700|||||||&#8221; title_text_align=&#8221;center&#8221; title_font_size=&#8221;42px&#8221; custom_padding=&#8221;|5%|2rem|5%|false|false&#8221; 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custom_padding=&#8221;|0px|10vw|0px|false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_module=&#8221;73&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;2_5,3_5&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.22.2&#8243; background_color=&#8221;#ffffff&#8221; width=&#8221;90%&#8221; custom_margin=&#8221;-146px|auto|-2px|auto||&#8221; custom_padding=&#8221;0px||0px||true&#8221; scroll_fade_enable=&#8221;on&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset5&#8243; box_shadow_color=&#8221;rgba(10,45,97,0.48)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;60px|40px|60px|40px|true|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Call Us&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe090;||divi||400&#8243; icon_color=&#8221;#006ac1&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;24px&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.22.2&#8243; header_font=&#8221;Overpass|900|||||||&#8221; header_line_height=&#8221;1.4em&#8221; body_font=&#8221;Overpass|300|||||||&#8221; body_line_height=&#8221;1.8em&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;20%||||false|false&#8221; custom_padding_tablet=&#8221;0%||||false|false&#8221; custom_padding_phone=&#8221;0%||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; icon_font_size=&#8221;24px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<p><a href=\"tel:+44-751-596-2536\" class=\"number\" title=\"Click to Call\">075 1596 2536<\/a><\/p>[\/et_pb_blurb][et_pb_blurb title=&#8221;Ashford, Kent, UK&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe081;||divi||400&#8243; icon_color=&#8221;#006ac1&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;24px&#8221; _builder_version=&#8221;4.22.2&#8243; header_font=&#8221;Overpass|900|||||||&#8221; header_line_height=&#8221;1.4em&#8221; body_font=&#8221;Overpass|300|||||||&#8221; body_line_height=&#8221;1.8em&#8221; text_orientation=&#8221;center&#8221; icon_font_size=&#8221;24px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]Monday-Sunday: 7am &#8211; 10pm[\/et_pb_blurb][et_pb_blurb title=&#8221;Email Us&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf1fa;||fa||900&#8243; icon_color=&#8221;#006ac1&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;24px&#8221; _builder_version=&#8221;4.22.2&#8243; header_font=&#8221;Overpass|900|||||||&#8221; header_line_height=&#8221;1.4em&#8221; body_font=&#8221;Overpass|300|||||||&#8221; body_line_height=&#8221;1.8em&#8221; text_orientation=&#8221;center&#8221; icon_font_size=&#8221;24px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<a href=\"mailto:cctv@eyesecure.co,uk\" title=\"Email us using your mail client\" class=\"number\">cctv@eyesecure.co.uk<\/a>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_type=&#8221;circular&#8221; background_color_gradient_direction_radial=&#8221;top right&#8221; background_color_gradient_stops=&#8221;#00f6ff 0%|#00ffbf 100%&#8221; background_color_gradient_start=&#8221;#00f6ff&#8221; background_color_gradient_end=&#8221;#00ffbf&#8221; background_image=&#8221;https:\/\/eyesecure.co.uk\/wp-content\/uploads\/2023\/09\/cyber-security-010-1.png&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;bottom_left&#8221; transform_translate_linked=&#8221;off&#8221; custom_padding=&#8221;60px|40px|60px|20%|true&#8221; custom_padding_tablet=&#8221;80px|||40px&#8221; 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